Question 1

What can you book at Noble Beauty Studio?

Accepted Answer

You can book premium hair extensions, healthy hair care, and signature styling services.  Every service is customized to help your look blend beautifully and feel natural.

Question 2

How can you book an appointment?

Accepted Answer

You can book your appointment directly on our website. A nonrefundable booking fee is required to secure your spot, and it is applied to your total service cost.

Question 3

What should you know about cancellations or rescheduling?

Accepted Answer

Please cancel or reschedule at least 72 hours before your appointment. If you change your booking within that window, your booking fee is forfeited. If you reschedule with proper notice, we apply the fee to your new appointment date.

Question 4

Do you offer travel hair styling services for events?

Accepted Answer

Yes, we offer exclusive travel hair styling services for events such as weddings and special occasions in New York and New Jersey. Our services cater to groups, with a minimum of 3 and a maximum of 10 people. Please contact us in advance to ensure availability and to discuss your specific needs.

Question 5

Which payment methods do you accept?

Accepted Answer

We accept major credit cards, PayPal, Apple Pay, Google Pay, Tap to Pay, card reader payments, and Afterpay. Full payment is due at the time of your appointment or event.

Question 6

What is your refund policy on hair extensions?

Accepted Answer

Due to the nature of our products, all sales of hair extensions are final and non-refundable. If you receive a defective or incorrect product, please contact us at info@noblebeautys.com within 7 days of receipt for a replacement or store credit. Please ensure the product is unused and in its original packaging.

Question 7

What is the processing and shipping time for orders?

Accepted Answer

Orders are processed within 2-3 business days. Standard shipping typically takes 5-7 business days, with expedited options available at checkout. You will receive tracking information via email once your order ships. Please note that processing times may vary during peak seasons.

Question 8

Is local pickup available for orders?

Accepted Answer

Yes, local pickup is available at our Long Island City location. You will receive an email notification when your order is ready for pickup. Please bring a valid ID and your order confirmation when you come to collect your items. Our pickup hours are Monday to Friday, 10 AM to 6 PM.

Question 9

Can you bring your own hair extensions for an install?

Accepted Answer

We prefer to work with our own extensions, but you can bring your own. Your stylist will help you determine whether they are a good fit for your install.

Question 10

How long does a hair extension install usually take?

Accepted Answer

Install time depends on the extension method, your hair, and the style you choose. Most appointments take a few hours. We keep the process efficient while making sure your install looks seamless and supports healthy hair.

Question 11

How often should I come back for maintenance?

Accepted Answer

Maintenance needs depend on your extension type and how fast your hair grows. In general, regular upkeep helps keep your style looking fresh and protects your natural hair. Your stylist will let you know the best timing based on your install.

Question 12

How should I care for my hair extensions after installation?

Accepted Answer

We recommend gentle care to help your extensions stay smooth and last longer. Use sulfate-free products, detangle carefully, and avoid heavy oils near the roots. Sleep with your hair wrapped or in a loose braid, and follow your stylist’s aftercare tips for the best results.

Question 13

Do you offer consultations before an extension install?

Accepted Answer

Yes, we recommend a consultation before your install. This helps us choose the right texture, length, and look for your hair goals. It also gives us time to answer questions and make sure your service is customized for you.

FAQ

Frequently asked questions